Knowledge Base 1. Open Optinet on your client computer 2. You will be alerted that the clients needs to be updated, click the ‘Update’ button. 3. A black command window will appear, this will close by itself. Helpline: 0845 313 0233 Mon-Fri: 9am - 5.30pm, Sat: 9am - Midday Upgrading my OptinetTM software